Unless otherwise noted we will exchange or refund for store credit only if you contact us within 5 days of purchase with your return or exchange request. A 15% restocking fee will apply on all returned items. Once approved, merchandise must be received back to us within 10 days from the date of purchase. All merchandise returned must be in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging. You must include a copy of the invoice or packing slip with your reason for return. After 5 days if we are not contacted with a return or exchange request, all sales are final. Merchandise shipped to Canada is not returnable.
Unfortunately, we do not provide refunds/credits for shipping/handling charges, for returns over 5 days, for final sale products or for merchandise shipped to Canada. Please contact us at firstname.lastname@example.org for a return authorization number and to ensure that the product you are returning is not a final sale item. You must write the return authorization number on the outside of the box in order for your return to be accepted. Items returned without a return authorization number, past 5 days, or not in original condition will be sent back to the customer at the customer's expense. Shipping charges incurred for exchanges will be billed to the customer who placed the original order unless otherwise specified.
Credits to credit cards take approximately two weeks to post from the time the return is received and processed.
If you want to cancel or modify your order you must call or email us as soon as possible after purchasing. Additional charges may apply. We will do everything we can to assist you but if the order has already shipped we will not be able to cancel or modify your purchase. It would then be the customer's responsibility to send the package back to stylishorganics.com and the original return/exchange policy will be applied.
Exchanged items along with orders that use a store credit are not eligible for free shipping.
Please see our Shipping Page for more information.
PLEASE NOTE: All Final Sale merchandise is a Final Sale, NO RETURNS, NO EXCHANGES.